Operational Efficiency

A new generation of marketers is emerging that puts more funding into technology and people development, rather than doing more of the "old stuff." 

Many healthcare insurers are using biometrics to help reduce billing fraud by eliminating the sharing of medical insurance cards between patients.

Insurers believe the next three years will see a shift in important unified communications and collaboration developments.  

Insurers must transform strategies for combating complex crime rings.

The fight against insurance fraud may be a never-ending war, but there are still skirmishes to be won.

Why it's so easy to steal from insurance companies – and what to do about it. Insights from a presentation by a fraud investigator and a fraud ring mastermind.

If your company does not use a Post Offer Health Questionnaire and a Conditional Offer of Employment letter after you have made an offer of employment, you're setting your company up for potentially large losses.

Studies have shown that hiring the wrong person can be very costly in the loss of productivity from having to find someone new to take their place and can be fertile ground for higher Workers' Compensation claims when they occur.