Operational Efficiency

Although the term “sharing economy” can be elusive, it is leading to a world of reduced costs for both consumers and businesses.

For starters, insurance carriers can use skilled gig workers to create efficiencies across many channels in their organizations.

Certificates of insurance are expensive, ticking time bombs creating confusion and cost at best, soiled reputation and financial ruin at worst.

One technology -- the ubiquitous paper form -- is dragging down the industry's efforts to digitize. It's time to declare paper D.O.A.

The rise of the gig economy isn't just a positive for independent workers but provides five benefits for insurance carriers.

The protection gap doesn't exist. We're just kidding ourselves -- while condescending to our customers.

While companies wrestle with daunting, new technologies, many are still missing a mature, easy opportunity with e-signatures.

Insurers face $80 billion in claims fraud each year, but they are starting to use social media analysis, drones and wearables to fight back.