Martina Conlon

Martina Conlon is a senior vice president of research and consulting and practice leader for property/casualty at Novarica. She is an expert on IT strategy, organizational approaches and technology architecture and is the primary author of numerous insurance technology reports.

Most Recent

Trends in Policy Admin System Replacement

Martina Conlon

Many insurers are still busy laying the modern, flexible core system foundation necessary to take advantage of many emerging technologies.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.