Operational Efficiency

While robotic process automation creates uncertainty, the upside is tremendous – both from an operations and workforce perspective.

Billing is core to your business and key to customer experience in today’s digital world. Can you afford it to get it wrong?

Moving from paper forms to electronic smart forms reduces internal inefficiencies while improving relationships with policyholders.

By 2025, leading enterprises will operate entirely on-demand. Here are three steps that will help you get there.

We are exiting the pre-digital age and entering a post-digital environment where survival will be measured by rapid adaptability.

Virtually nothing has been done regarding the way insurance information is shared via forms; workers' comp may be the leading problem.

So many other industries have instant, online, automatic verification of information. Why are we so backward about proof of insurance?

Insurers are staying on the cutting edge by looking for ways to speed up processes, and to operate more efficiently.