Robin Merttens

Robin Merttens is the executive chairman of InsTech.

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From Furry Insurtechs to Industry Allies

There are hopeful signs that insurers are finally embracing the benefits of technological innovation, as technology vendors are providing them with what they want.

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Person signing name at the bottom of a contract

A New Year's Resolution for Procurement

Robin Merttens

Let's behave less like the secret police in a totalitarian state and procure in a more empathetic, flexible, open, friendly and fair way.

Six Things

Experimentation With Gen AI Must Be Far Bolder

By Paul Carroll

Generative AI will likely alter the business models of many industries; insurers should go beyond seeking efficiencies and experiment with deeper changes.

'Agentic AI' Rewrites the Rules (Again)

For insurance agents and brokers, "agentic AI" can function as a sales assistant or even a sales agent and carry much of the load for customer service.

Gen AI: The Game Changer Insurance Has Been Waiting for

Generative AI promises to revolutionize customer engagement, yet only 10% of companies fully embrace its transformative potential.

P&C Insurance: Mind The Gap(s)

The last three years are arguably the most challenging the P&C insurance model has faced, and a worrisome series of gaps has taken shape. 

AI Transforms P&C Insurance Data Governance

Generative AI enhances P&C insurance data governance, automating processes while strengthening regulatory compliance and data quality.

Rising Climate Risks Demand New Strategies

"Smart" hazard scores of each asset, combined with historical data and predictive insights, can provide comprehensive risk assessments.

Is Extreme Weather in Middle East a Trend?

Climate change intensifies extreme weather risks in the Middle East, challenging traditional insurance models and renewable energy projects.

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