Allister Yu

Allister Yu serves as senior vice president, operations, at Rhoads, recognized as a leading provider of innovative technology solutions and customer service excellence for the insurance industry and a National Insurance Producer Registry (NIPR) Authorized Reseller. Since 2006, more than 600 organizations rely on Rhoads.

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Interview with Allister Yu

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Insurance Thought Leadership

Paul Carroll, ITL Editor-in-Chief, and Allister Yu, Senior VP Operations at Rhoads Online Institute, discuss the transformative impact of automation in the insurance industry.

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Why Automation Is So Important

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Agencies, brokers and carriers spend an inordinate amount of time and money on back-end processes that detract from core objectives.

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Experimentation With Gen AI Must Be Far Bolder

By Paul Carroll

Generative AI will likely alter the business models of many industries; insurers should go beyond seeking efficiencies and experiment with deeper changes.

'Agentic AI' Rewrites the Rules (Again)

For insurance agents and brokers, "agentic AI" can function as a sales assistant or even a sales agent and carry much of the load for customer service.

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Gen AI: The Game Changer Insurance Has Been Waiting for

Generative AI promises to revolutionize customer engagement, yet only 10% of companies fully embrace its transformative potential.

2

P&C Insurance: Mind The Gap(s)

The last three years are arguably the most challenging the P&C insurance model has faced, and a worrisome series of gaps has taken shape. 

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AI Transforms P&C Insurance Data Governance

Generative AI enhances P&C insurance data governance, automating processes while strengthening regulatory compliance and data quality.

4

Rising Climate Risks Demand New Strategies

"Smart" hazard scores of each asset, combined with historical data and predictive insights, can provide comprehensive risk assessments.

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Is Extreme Weather in Middle East a Trend?

Climate change intensifies extreme weather risks in the Middle East, challenging traditional insurance models and renewable energy projects.

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ITL Recommends

The 3 Big Trends for Insurance in 2025

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Insurance Thought Leadership

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Growth, Relevance, Resilience for Insurers

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Mobile AI Transforms Auto Insurance Underwriting

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AI Takes Insurance BPO to the Next Level

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Digital Health Services Create Liability Gaps

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Data Strategy Drives Growth, Operational Efficiency

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Ravindra Salavi

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AI Revolution in Insurance: What to Expect in 2025

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Mining Brokerage Data to Find Pots of Gold

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