Operational Efficiency

Robotic process automation is giving way to E2E (end-to-end), the only acronym that matters. Here are three guiding trends for the new automation platforms. 

Outsourcing has moved front and center as the P&C industry transforms to manage today’s new realities, but it has become much more sophisticated. 

Following many decades where globalization ruled, corporations will be reversing their globalization efforts for at least the next decade and likely far longer. 

Having an accurate address autocomplete option can help streamline your straight-through processing and minimize the need for manual intervention.

Insurance companies pursue digital transformation and customer experience optimization but overlook some of the fundamentals. This is exemplified by payments.

The idea that financial transformation can help insurers better serve their customers even as they position their businesses for rough seas is no longer theoretical.

Having a team that's adaptive is essential. Transformation needs to be top-down and bottoms-up. Everyone involved understands why we're going somewhere.

Insurers with future-ready operations are 2.8 times more profitable and 1.7 times more efficient than their peers. Yet only one in 10 insurers is at that stage.