Bala Kumar

Bala Kumar is chief product officer at Jumio.

He is responsible for Jumio's product vision and strategy, and he is leading the execution of Jumio's digital identity platform. A former TransUnion executive, Kumar brings more than two decades of product innovation and leadership experience to Jumio.

Most Recent

Close-up of hands typing on a computer with neon green words on the screen

Combating Healthcare Insurance Fraud

Bala Kumar

Just as financial firms' Know Your Customer (KYC) processes prevent crime, Know Your Patient (KYP) methods can prevent insurance fraud.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.