Khadim Batti

Khadim Batti is the co-founder and CEO of Whatfix.

Batti co-founded Whatfix with Vara Kumar in 2014, with the mission of empowering individuals and organizations to freely use and experience the maximum benefits of technology.

Most Recent

Several people sitting around a table while working on laptops

How a 'Digital Adoption Platform' Drives Value

Khadim Batti

Automated, in-app support can help underwriters, adjusters, agents and service representatives learn to use their software more effectively.

Six Things

Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

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