Hélène Galy

Hélène Galy is director, Willis Research Network, Willis Towers Watson.

Most Recent

Time to Move Climate Risk Center-Stage

Insurers face a steep learning curve in embedding climate risk into their enterprise risk management programs, but the climb will be worth it.

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COVID-19 Is No Black Swan

Hélène Galy

There were clear warnings about COVID from credible institutions. The real issue is how we are going to deal with "grey rhinos."

Risks Facing the Tokyo Olympics

Hélène Galy

As COVID-19 has shown, society has developed in such a way that the impacts of past events are no longer a certain guide for the future.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.