81% of companies expect customer experience to be a key battleground. Self-service portals are a great place to start.
Kseniya
Yurevich
Kseniya Yurevich
Kseniya Yurevich is an IT journalist writing for Iflexion, a Denver-based software development company. With over three years of experience in observing BI and AI trends, Yurevich is a frequent contributor to the media focusing on business and innovation.