Thiru Sivasubramanian

Thiru Sivasubramanian is the VP of architecture and technology strategy at SE2. Prior to SE2, he held technology leadership roles at Salesforce.com, Tata Consultancy Services and Torry Harris Business Solutions.

Most Recent

3 Ways to Optimize Customer Experience

Tina Hammeke

Thiru Sivasubramanian

Even in a heated marketplace, a superior customer contact center can let life insurers grow.

All Articles

Key Challenges on AI, Machine Learning

Thiru Sivasubramanian

Insurers must recognize these challenges and address them head on to start taking advantage of the new technologies.

Collaborating for a Better Blockchain

Thiru Sivasubramanian

Blockchain has huge potential, but only if all insurance industry organizations work together for the greater good.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.