Thomas Ash

As much as claims representatives want to help individuals, there has been no feasible way to provide compassion at scale.

One of the most promising solutions to recruiting and retaining workers lies with artificial intelligence—and not in the way that you might think.

AI’s function in the workplace is not to swap humans for robots. It’s about removing the robot from humans.

People are afraid of what AI will be tomorrow but based on present-day terms -- and the industry is sure to change.

If even sectors known to be slow adopters are excited, the AI train has left the station. You’re going to have to get on board.