Technology Is the Solution -- and the Problem

The assumption about technology is that progress comes fast: Because electrons move at the speed of light, changes driven by technology must, too. But that's often not the case.

The assumption about technology is that progress comes fast: Because electrons move at the speed of light, changes driven by technology must, too. But that's often not the case. Technology solves all kinds of problems and holds great potential to solve more, but applying it in the right way, to solve the right problems, takes time.

In this webinar, you will hear:

-- How digitization still leaves lots of friction in business processes -- and how to root it out.

-- How much progress still needs to be made in pulling in data from more and better sources.

-- How the customer experience still lags behind what technology can make possible.

Date: May 13, 2022

Time: 12:00 pm EDT

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About the Speakers

Preetha Sekharan

Digital enthusiast with global experience across industries to drive ideas from strategy to execution – Insurance, Healthcare, Retail & Distribution. Passionate about nurturing people and ideas. In her current role at Unum, she leads efforts to rapidly experiment with new and emerging technologies and apply them to build new digital / intelligent solutions and capabilities. As part of Advanced analytics , Preetha has taken successful AI/ML experiments from lab to value capture by operationalizing the models and integrating it within the business process. Prior to joining Unum, she worked as a management consultant with Booz & Co and McKinsey & Co., driving strategic value to Financial services and Healthcare Payor clients. She brings extensive technology experience building digital capabilities and products during her tenure at Infosys.

Mura;o Matarajan

Murali Natarajan is currently the SVP & CIO of West Bend Mutual insurance. He joined WMBI in 2017 with 20 years of insurance industry experience and 24 years of technology experience. In Partnership with various leaders at WBMI, he is also responsible for creating and executing the technology vision and strategy for the various business units in the company. He is a business savvy leader with a keen ability to drive technology enabled business transformation. Natarajan received his Master’s in Information Systems and an MBA (Finance) from Bradley University. He also completed his CPCU, CISSP and Executive education program at Wharton school of business.

Marie Carr

Marie serves executive leadership teams and corporate boards in the development of digital growth strategies, which take advantage of emerging trends and disruptions, positioning firms for long term profitable growth. Marie helps leadership teams gain critical alignment on the decisions important to navigate growth and successfully execute.

Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.