Andrew Lipkowitz

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Cannabis Services Reform Stalls

Andrew Lipkowitz

Jonathan Isaacson

Efforts to revisit the status of marijuana under the Controlled Substances Act have not made significant progress.

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More Options for Cannabis Insurance?

Jonathan Isaacson

Andrew Lipkowitz

Two bills in Congress may resolve issues restricting insurance of marijuana-related businesses, or MRBs.

Marijuana Policy Gap: Insurers' Uncertainty

Michael Rubin

Jonathan Isaacson

Andrew Lipkowitz

Despite states' legalization, marijuana remains a controlled substance under federal law.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 

Broken Trust, Insurance Industry Included

The public reaction to the assassination of UnitedHealthcare's CEO shows that the insurance industry faces a profound problem.

Blending AI With Human Interaction

'Humanomation' combines automation and the human touch for a more efficient, empathetic insurance claims process.

AI Reshapes Future of Workers' Comp

Artificial intelligence promises to revolutionize workers' compensation, but ethical implementation remains crucial for industry success.

The Future of Risk

Andrew Lipkowitz

Most Recent

Cannabis Services Reform Stalls

All Articles

More Options for Cannabis Insurance?

Marijuana Policy Gap: Insurers' Uncertainty

The Biggest Issues From 2024

AI Revolutionizes Insurance Underwriting

6 Principles for Customer Experience Excellence

5 Ways to Modernize Customer Communications

Broken Trust, Insurance Industry Included

Blending AI With Human Interaction

AI Reshapes Future of Workers' Comp

What AI Means for Compliance

From Trust to Technology: The Tipping Point for Insurance Customers

How to Find the Right Carrier Partners

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

8 Trends Shaping the Future of Insurance in 2025

Automated SMS Marketing Boosts Retention

AI Revolutionizes Auto Insurance Via Real-Time Data

Insurance Industry Embraces Tech, Trust in 2025