Bill Napier

William "Bill" Napier has more than 30 years’ experience in safety/security/loss prevention, serving in leadership roles such as site manager, corporate manager and director. Businesses have included small and growing retail chains as well as Fortune 500 companies. Napier is currently a consultant to the firearms industry.

Most Recent

'Boss, Can I Carry While I’m Working?'

Bill Napier

There are many questions you should ask before allowing staff to carry while working—and a “No” to any of them should give you pause.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.