Colin Baird

Colin Baird provides Kaizen training to improve operational efficiency (lean manufacturing) programs. A speaker as well as a writer, his articles on continuous improvement appear frequently in Chief Executive magazine, CEO.Com, Leadership Excellence and Public Sector Digest.

Most Recent

It's Time to Toss 'Rank and Yank'

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Annual employee rating systems, often known as "rank and yank," don't solve problems; the systems make it hard to develop employees.

All Articles

New Way to Spot Loss in Workers' Comp

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Accounting tallies expenses -- but not the expenses that don't have to be there. "Lean" techniques can make that loss disappear.

How Milton Friedman Got It Wrong

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When Milton Friedman said -- and American leaders believed -- that companies had no social responsibilities, he made a major error.

Six Things

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

1

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

2

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

3

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

4

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

5

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

6

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Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

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A Novel Approach to Curbing Healthcare Costs

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Realignment in Insurance: Business Models, Product, Value-Added Services

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How to Tackle Key Insurance Claims Challenges

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Why Obesity Rates Won't Stop Rising

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From Trust to Technology: The Tipping Point for Insurance Customers

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