Dave Thomas

Dave Thomas is vice president of sales for The Institutes. He manages the activities of the sales team worldwide and partners with risk management and insurance industry customers to identify and close knowledge gaps critical to their business results and success.

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4 Good Ways to Welcome Employees

Dave Thomas

A few tweaks, based on first-day best practices, can get employees up to speed and productive much more quickly.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.