Far too little time and resources are spent understanding a customer’s buying journey or their communications preferences. This represents a massive opportunity.
David
Buckley
David Buckley
David Buckley is general manager, operations, at CoTé Software & Solutions. He has over 25 years of experience in business systems management, project management and business assurance, predominantly in the insurance sector for IAG, CGU. He has in-depth understanding of back-office and front-office applications and process as well as risk and governance around insurance products and services. Buckley brings to CoTé a solid foundation transferrable to many industry verticals that struggle with how to adopt digital transformation across all lines of business while using technology to also increase customer engagement in a highly regulated environment.