Dean Harring

Dean K. Harring retired in February 2013 as the executive vice president and chief claims officer at QBE North America in New York. He has more than 40 years experience as a claims senior executive with companies such as Liberty Mutual, Commercial Union, Providence Washington, Zurich North America, GAB Robins and CNA.

Most Recent

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The Keys to Forming Effective Teams

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Think of your most recent experience with teams. Were others as effective as possible? Were you? Not likely.

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2 Heads Are Better Than 1, Right?

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Bringing more people into a decision can help -- or hurt. Groups may not only fail to correct individual biases but may amplify them.

Rethinking the Claims Value Chain

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It is now possible to make the claims process virtual -- and monitor all your vendors from a dashboard in your beach house or on your boat.

Digital Disruption: Coming to P&C Soon?

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CEOs may feel safe in a sleepy industry, but, then, Blockbuster didn't see Netflix or RedBox coming, either.

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The Many Dangers of 'Invisible Men'

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Invisibility can be used deliberately to hide problems or shift responsibility, or inadvertently in ways that muddle lines of authority.

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The Consultants Are Here to See You...

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Don't resist. You can't. But you can frame their work in ways that will help you shape the outcome of their analysis.

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The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

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Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

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5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

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How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

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