Dean Harring

Dean K. Harring retired in February 2013 as the executive vice president and chief claims officer at QBE North America in New York. He has more than 40 years experience as a claims senior executive with companies such as Liberty Mutual, Commercial Union, Providence Washington, Zurich North America, GAB Robins and CNA.

Most Recent

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The Keys to Forming Effective Teams

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Think of your most recent experience with teams. Were others as effective as possible? Were you? Not likely.

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2 Heads Are Better Than 1, Right?

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Bringing more people into a decision can help -- or hurt. Groups may not only fail to correct individual biases but may amplify them.

Rethinking the Claims Value Chain

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It is now possible to make the claims process virtual -- and monitor all your vendors from a dashboard in your beach house or on your boat.

Digital Disruption: Coming to P&C Soon?

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CEOs may feel safe in a sleepy industry, but, then, Blockbuster didn't see Netflix or RedBox coming, either.

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The Many Dangers of 'Invisible Men'

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Invisibility can be used deliberately to hide problems or shift responsibility, or inadvertently in ways that muddle lines of authority.

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The Consultants Are Here to See You...

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Don't resist. You can't. But you can frame their work in ways that will help you shape the outcome of their analysis.

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

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Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

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A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

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AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

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Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

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How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

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