Donna Hardaker

Donna Hardaker is the director of Wellness Works, a groundbreaking workplace mental health training program of Mental Health America of California. Hardaker is a workplace mental health specialist and has been developing and delivering training and consulting services to organizations since 2003.

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Language and Mental Health (Part 3)

By

Sally Spencer-Thomas

When it comes to mental health in the workplace, the words used to describe the conditions matter a great deal.

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Language and Mental Health (Part 2)

By

Sally Spencer-Thomas

When talking about suicide, test language by substituting the word “cancer” for the word “suicide.”

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Language and Mental Health

By

Sally Spencer-Thomas

Terms like "successful suicide" are common, but they create the wrong climate for addressing mental health.

The Daily Grind Is Good for the Mind

By

Work gives us an identity. So disability programs that force people to say home until they are fully recovered can create unintended problems.

Six Things

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

1

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

2

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

3

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

4

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

5

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

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