Donna Hardaker

Donna Hardaker is the director of Wellness Works, a groundbreaking workplace mental health training program of Mental Health America of California. Hardaker is a workplace mental health specialist and has been developing and delivering training and consulting services to organizations since 2003.

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Language and Mental Health (Part 3)

By

Sally Spencer-Thomas

When it comes to mental health in the workplace, the words used to describe the conditions matter a great deal.

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Language and Mental Health (Part 2)

By

Sally Spencer-Thomas

When talking about suicide, test language by substituting the word “cancer” for the word “suicide.”

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Language and Mental Health

By

Sally Spencer-Thomas

Terms like "successful suicide" are common, but they create the wrong climate for addressing mental health.

The Daily Grind Is Good for the Mind

By

Work gives us an identity. So disability programs that force people to say home until they are fully recovered can create unintended problems.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

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Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

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