Ebony Hargro

Ebony Hargro is a senior research associate at Novarica. Prior to joining the firm, Hargro worked in education as a researcher for the Duke Talent Identification Program.

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Advice to Early-Stage Startups on Pricing

Ebony Hargro

Jeff Goldberg

Your pricing is a marketing tool that announces how you want potential clients to think of your offering.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 