Eugene Lee

Eugene Lee is vice president of data and analytics at Guidewire Software, serving as the business leader for Guidewire’s analytics solutions. He uses internal and external data sources to lead innovation and deliver analytical insight to improve the quality of business decision-making across the property and casualty insurance industry lifecycle.

Most Recent

3 Ways to Fix Operations Reports

Eugene Lee

Operations reports are a paradox: Business users ask for information, but what they need is advice. Here is how to help.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 