Gary Barnett

Gary Barnett, CEO, Semafone, is recognized worldwide as an authority on contact center and unified communications technologies and solutions. He has a proven track record for delivering outstanding leadership and stakeholder value throughout his 30-year career.

Most Recent

Data Security to Be Found in the Cloud

Gary Barnett

By handling payments in the cloud, insurance providers can dramatically reduce the amount and types of sensitive data they process or store.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 