Gautam Kumar

Gautam Kumar is AVP, product management, at Haven Life, a leading insurtech, where he has led the flagship direct-to-consumer product (havenlife.com) as well as strategic initiatives.

Most Recent

How to Establish Transformation DNA

Gautam Kumar

A transformation agenda can be sidetracked for any number of reasons. Here is a time-tested way to keep one on track.

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What the Inauguration Tells Us

Gautam Kumar

It's the perfect postcard moment that shows how the world works differently now and values things differently now.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 