Gwenn Bézard

Gwenn Bézard is a co-founder of and research director at Aite Group, where he leads the insurance practice (encompassing P&C, life and healthcare). He also oversees the firm’s banking and payments practice and the quantitative team. He is researching how technology is creating market opportunities for insurers.

Most Recent

Top 10 Insurance Trends in 2016

Gwenn Bézard

As this infographic shows, in 2016 insurers will juggle priorities: modernizing systems, maintaining profitability and accelerating transformation.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 