Ian Griffin

Ian Griffin serves as director, product management, insurance, for LexisNexis Risk Solutions.

Most Recent

How to Engage Better on Auto Insurance

Believe it or not, your policyholders would like to hear from you more often―and communication can affect policyholder loyalty.

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How to Thrive in Auto Insurance

Adam Pichon

Ian Griffin

Carriers with data-driven solutions that anticipate key life events can engage consumers at the right time, in the appropriate context.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.