James Thom

James Thom leads Vertafore's corporate development team and guides the company's relationship with other insurtech companies through their Orange Partner Program.

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4 Keys to Agency Modernization

James Thom

Agencies must modernize to survive, but where do you start? Here are four guideposts that can help.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 