Jason Walker

Jason Walker is managing partner of Smart Harbor, focused on two goals: helping independent insurance agents realize growth using digital technologies and enabling carriers to develop deeper partnerships and greater insights into the performance of their agent distribution channels.

Most Recent

5 Digital Predictions for Agents in 2019

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Technological leaps will range from responsive mobile websites and texting with customers to chatbots and voice searches.

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2018: 5 Predictions for Agents

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Barriers that once prevented agents from implementing digital technologies have been removed.

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5 Predictions for Agents in 2018

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Competition, cost-effective technology and the need for growth create the perfect storm to finally transform agencies.

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

1

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

2

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

3

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

4

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

5

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

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