Jayme Beals

Jayme Beals is senior director, client services, for Patra. Previously, she spent 15-plus years in various insurance roles, including account manager, director of corporate training and commercial lines manager.

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6 Points to Consider When Outsourcing

Jayme Beals

This checklist will help agencies find the right partner and build the right relationship if they are outsourcing back-office functions.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 