Jeff Esper

Jeff Esper is director of marketing and business development for RWH Myers, where he has developed a dynamic educational marketing program designed to share expert insights with the risk management community via web meeting, live presentation and blog (rwhMyersInsights.com).

Most Recent

Harvey: Tips to Avoid Claim Issues

By

Disaster mitigation and restoration services are critical, but how you manage these services may affect the outcome of your claim.

All Articles

sixthings

Using Stories to Make Your Point Stick

By

You likely have been to many presentations. How many do you remember? How many were interesting? How many were entertaining?

Why Independence Matters for Claims

By

Brokers, insurers and others will offer to help prepare claims, but there may be hidden conflicts that restrict their independence.

5 Keys to Successful Claims

By

You must understand a claim's priorities. Is it the recovery amount? Speed of resolution? A smooth process? Cash flow? Resource relief?

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

1

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

6

ITL Recommends

What AI Means for Compliance

By

Insurance Thought Leadership

Casey Beckman Future of RIsk

From Trust to Technology: The Tipping Point for Insurance Customers

By

ITL Partner: Majesco

scale

How to Find the Right Carrier Partners

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

By

square cube light

8 Trends Shaping the Future of Insurance in 2025

By

ITL Partner: Majesco

record store

AI Revolutionizes Insurance Underwriting

By

Artificial Intelligence

Transforming Insurance With RPA

By

Gray and Gold Steel Gears

5 Ways to Modernize Customer Communications

By

Rows of Purple Megaphones