Jim Kaiser

Jim Kaiser is the CEO and founder of Casentric. Kaiser brings nearly 30 years of experience in the claims industry to Casentric.

Most Recent

How to 'Own the Anchor' in Settlements

By

Steve Washington

Data can let companies resist plaintiff attorneys' attempts to "anchor" negotiations with a high, initial demand.

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5 Steps to Profitable Risk Taking

By

Companies that advance don’t do so by avoiding risk. They don’t do so in spite of risk. They do so in conjunction with risk. They embrace it.

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A Blueprint for Casualty 2.0

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Casualty organizations operate without effective reporting and measurement, with aging and disjointed technology. It's time for a new approach.

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The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

1

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

6

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Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

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8 Trends Shaping the Future of Insurance in 2025

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AI Revolutionizes Insurance Underwriting

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Transforming Insurance With RPA

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5 Ways to Modernize Customer Communications

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