Jo Riley

Most Recent

Using the Workplace to Prevent Suicide

We call on all organizations to implement policies and programs that promote a mentally healthy workforce and prevent suicide.

Six Things

Forget 'Social Inflation'; Think 'Legal System Abuse'

By Paul Carroll

We need to sharpen our language to stem the tsunami of lawsuits financed by private equity. Let's start talking about "dark money" and "billboard lawyers."

What's Holding Insurers Back on AI?

Carriers struggle to scale AI initiatives despite projected $19.9 trillion economic impact by 2030. Here are three key areas to focus on. 

How to Better Prepare for Market-Driven Disruptions

The recent port strike offers lessons for how to minimize insurance disruption from market events. Strategies for preparing for hurricanes can help. 

The Future of CX: Synchronizing AI, Human Interaction

Business leaders must harmoniously blend their teams with the new AI technologies to provide the best possible customer experience.

Precision Underwriting Transforms Risk Assessment

Precision underwriting, driven by advances in data and analytical tools, enables granular risk assessment and personalized policy decisions.

Unprofitable Insurance: Tail Effect Hits Auto Lines

In the face of ever-increasing premiums, auto owners are foregoing coverage, taking higher deductibles and not filing claims. This marks a profound change. 

Deepfakes: An Emerging Cyber Threat

As AI evolves and becomes more user-friendly, deepfakes will likely play a bigger role in cyber crime. Insurance companies must stay one step ahead. 

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