John Cammarata

John Cammarata is the insurance transformation leader at PointSource. As the lead for architecture and development at PointSource, Cammarata is continually identifying ways that technology and digital engagement patterns are the catalysts behind disruption in the insurance industry.

Most Recent

Chatbots and Agents: The Dynamic Duo

John Cammarata

Just 42% of insurers support a seamless user experience. They need to emphasize their omnichannel offerings, like chatbots.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.