John Peters

John Peters is the chief underwriting officer at Lemonade, a licensed insurance carrier offering homeowners and renters insurance powered by artificial intelligence and behavioral economics. He comes to Lemonade from Liberty Mutual.

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Lemonade Reports: 'Our First 100 Days'

John Peters

"Importantly, we’re bringing in a new breed of customers. The majority of customers insured with Lemonade are actually new to insurance."

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 