Customer experience will no longer be a thing you do, but rather will become a natural part of how you think, how you behave and make decisions.
Judy
Delarosa
Judy Delarosa
Judy Delarosa is known for her insights on digital experience for insurance. She consults with insurers on forward-thinking digital capabilities around agent portals, policyholder self-service, company websites, e-commerce and agent/carrier capabilities.