Louis Fey

Louis Fey has provided claims management and oversight for large insurance carrier and brokerage firms for more than 39 years and has claims, underwriting and agency expertise.

Most Recent

The Case for Paying COVID BII Claims

Louis Fey

Is it reasonable to assume coverage for a COVID-19-related BII claim in the absence of a virus exclusion? The answer has to be, yes.

All Articles

What Is Wrong With Our Industry?

Louis Fey

All too often, overzealous adjusters try to manufacture ways to deny claims. The industry needs to return to its long-standing, high standards.

Six Things

What Trump 2.0 Means for Climate Initiatives

By Paul Carroll

With a president-elect who talks about the "climate hoax," insurers can play a key role in ensuring that progress continues on resilience in the face of climate change.

Embedded Insurance: A Major Disruptor

Embedded insurance promises to disrupt insurance distribution as well as product and help close the “protection gap”--the 50% of all economic losses not covered by insurance.

Can AI Serve as a Concierge?

Life insurers need to provide customers a more human experience, and AI can serve up poignant insights, at the moment of truth, when it matters most.

Transforming Insurance Operations With AI

As carriers and agencies adapt to hybrid work models, AI-powered tools are becoming increasingly crucial for maintaining efficiency and quality of service.

The 'Digital Roundtrip' of Insurance

Think of agencies as a relay team: Connecting all systems, people, and stages of the client journey and policy lifecycle makes the baton handoffs much easier.

6 Keys for Policy Management Software

Integrating insurance policy management software with the rest of an agency's tech ecosystem can generate insights and boost productivity. 

How to Handle GenAI Security Issues

Here is a flexible software security review framework that organizations can use to improve their security posture.

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