Maarten Bakker

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Incumbents Are Slow on 'Open Insurance'

Incumbent insurers and banks still seem in no rush to strengthen their currently weaker position to capture the value from Open Insurance.

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Open Banking APIs: A New Growth Engine

Maarten Bakker

The logical next step for bancassurance is to play a role within new digital ecosystems based on open APIs.

Making Inroads With Open APIs

Maarten Bakker

Insurers must allow third parties to access their data and products and be present – and relevant – in customers’ digital ecosystems.

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The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.