Mark Sangster

Mark Sangster is vice president and industry security strategist for eSentire. He is a member of the LegalSec Council with the International Legal Technology Association (ILTA).

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Increased Threats for Manufacturers

Mark Sangster

Manufacturers must understand that the digital push to run more efficiently creates a security gap that must be addressed.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 