Mary Parsons

Mary Parsons is executive vice president, sales and distribution leader, Chubb Personal Risk Services.

Most Recent

Latest Insights on Customer Behavior

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Increasingly, people no longer view insurance as a transaction – instead, they see insurance as a part of their overall financial wellbeing.

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COVID-19 Boosts Cyber Risks in U.S.

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The good news is individuals can protect themselves by changing passwords regularly, keeping software up-to-date and using a private VPN.

How High Touch Outweighs High Tech

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Clients may have increased access but not always the ability to translate price and item information into useful knowledge.

Six Things

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What Trump 2.0 Means for Climate Initiatives

By Paul Carroll

With a president-elect who talks about the "climate hoax," insurers can play a key role in ensuring that progress continues on resilience in the face of climate change.

Embedded Insurance: A Major Disruptor

Embedded insurance promises to disrupt insurance distribution as well as product and help close the “protection gap”--the 50% of all economic losses not covered by insurance.

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Can AI Serve as a Concierge?

Life insurers need to provide customers a more human experience, and AI can serve up poignant insights, at the moment of truth, when it matters most.

2

Transforming Insurance Operations With AI

As carriers and agencies adapt to hybrid work models, AI-powered tools are becoming increasingly crucial for maintaining efficiency and quality of service.

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The 'Digital Roundtrip' of Insurance

Think of agencies as a relay team: Connecting all systems, people, and stages of the client journey and policy lifecycle makes the baton handoffs much easier.

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6 Keys for Policy Management Software

Integrating insurance policy management software with the rest of an agency's tech ecosystem can generate insights and boost productivity. 

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How to Handle GenAI Security Issues

Here is a flexible software security review framework that organizations can use to improve their security posture.

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