Noma Bruton

Noma Bruton is the founder and Principal of Sagacity HR, a human resources consulting, professional development and training firm. Prior to founding Sagacity HR, Noma served as Chief Human Resources Officer at Pacific Mercantile Bank in Costa Mesa, CA and at Santa Barbara Bank & Trust.

Most Recent

Another Reason to Ax Performance Ratings

Noma Bruton

Killing the hated, expensive performance ratings will not only boost performance but will enhance employees' mental health.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 