Pete Miller

Peter L. Miller is president and chief executive officer of the Institutes and leads the CPCU Society and the Griffith Insurance Education Foundation as a result of the affiliation of these organizations with the Institutes in 2012. Before he was named president and CEO in 2006, Miller served as the interim and acting president and CEO.

Most Recent

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The Need for Agile, Collaborative Leaders

By

Change has arrived in the insurance industry, and it has decided to stay a while and get comfortable. Leaders must adapt--constantly.

All Articles

The State of Ethics in Insurance

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Since 1977, no more than 15% of respondents have said our ethics standards are high, while no fewer than 25% have ranked us below average.

Six Things

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

1

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

2

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

3

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

4

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

5

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

6

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