Ryan Mandell

Ryan Mandell is the director of claims performance for Mitchell’s Auto Physical Damage division, having joined the company nearly four years ago. He works hand-in-hand with insurance executives and material damage leaders to provide actionable insights and consultative direction.

Most Recent

3 Trends Transforming Auto Insurance

Ryan Mandell

A rebound in vehicle miles traveled, plus inflation and population shifts related to the pandemic, are forcing auto insurers to adapt.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.