Sanjeev Chaudhry

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Blockchain Smooths Subrogation

Blockchain is poised to rewrite the rules of competition in subrogation by streamlining operations, enabling data to be shared seamlessly.

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How to Get Broader View of Customers

Sanjeev Chaudhry

A concept called Customer 360 is giving insurers much better insight into customers. The change will bring major benefits.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.