Sean Kennedy

Sean Kennedy, insurance practice lead at Globant, has a track record of bridging business and technology to help clients realize digital transformation. Between his five years at Globant and eight years at IBM, Kennedy has helped clients around the world in many industries.

Most Recent

Chatbots and the Future of Insurance

Sean Kennedy

Federico Pienovi

With chatbots poised to play an ever greater role, several important questions remain for insurance companies.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 