Tony Hughes

Tony Hughes is a commercial auto product manager at Safety National, with more than 15 years of experience in operations, claims, product management and underwriting. His comprehensive knowledge about the auto insurance industry results from having worked in related fields in the 1990s.

Most Recent

Curve Ahead: Managing Autos

By

As a safety manager, what’s the best practice for managing the ever-decreasing road capacity along with the host of new exposures?

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Rapid Evolution of Autonomous Vehicles

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Although autonomous vehicles have faced setbacks, the robotaxis hitting roads show that the future has arrived faster than anticipated.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

1

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

6

ITL Recommends

What AI Means for Compliance

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Insurance Thought Leadership

Casey Beckman Future of RIsk

8 Trends Shaping the Future of Insurance in 2025

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ITL Partner: Majesco

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From Trust to Technology: The Tipping Point for Insurance Customers

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ITL Partner: Majesco

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How Brokers Can Optimize Their Carrier Strategies

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

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Blending AI With Human Interaction

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Photo of Holding Hands

AI Reshapes Future of Workers' Comp

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Deep Mind

Broken Trust, Insurance Industry Included

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Stephen Applebaum

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