Chengchen Li

Chengchen (“CC”) Li is the founder and CEO of Penguin Benefits.

Prior to launching Penguin Benefits in 2020, she spent nearly 10 years as an actuary for John Hancock Financial Services.

She received her masters of science in management from Stanford University Graduate School of Business and is a certified leave management specialist.

Most Recent

A New Approach to Planning Parental Leave

Chengchen Li

Being able to access parental leave benefits information and assistance on-demand from anywhere is not just the future, but what’s possible today.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.