Businesses have adopted social media, but in 2015 it will no longer be seen as a discrete activity; it will spread through the whole organization.
Clara
Shih
Clara Shih
Clara Shih is CEO and founder of Hearsay Social and a pioneer in the social media industry. Hearsay Social is the leading social sales and marketing platform, empowering the world's largest companies to build stronger customer relationships. Clara is a member of the Starbucks board and previously served in a variety of technical, product and marketing roles at Google, Microsoft and Salesforce.com.