- 50% of respondents "strongly agreed" and 36% more "slightly agreed" that digital presents an opportunity to present the risk function as a business partner.
- 44% of North American respondents say that their risk management functions, to a great extent, have the necessary skills to understand cyber risk. While that level of confidence was nine points higher than among insurers elsewhere in the world, it demonstrates that the risk functions at more than half of North American insurers either do not have this expertise or have not demonstrated it.
- Embracing the digital ecosystem—Take advantage of digital capabilities and technologies outside of the enterprise to strengthen strategic decision-making.
- Managing digitally— Develop the ability to orchestrate, in real time, the myriad internal and external services required for a multi-speed business and IT.
- Institutionalizing resilience, because it is not a point-in-time initiative—Resilience must be part of the fundamental operating model, engrained into objectives, strategies, processes, technologies and the culture.