Dave Ovenden

Dave Ovenden is the global lead of pricing, product, claims and underwriting at Willis Towers Watson’s insurance consulting and technology business.

Most Recent

It's Not Human Vs. Machine; It's PLUS

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What is right for your business, and where do you strike the balance between people-focused and automated processes?

All Articles

In Search of the Digital X-Factor

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How commercial insurers capture, clean and use data across their distribution channels will become their competitive lifeblood.

COVID-19 and Need for Analytical Insurers

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Stronger analytics can assist insurers through the COVID-19 crisis, and create building blocks for longer-term business benefits.

Six Things

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Beware the Algorithm!

By Paul Carroll

Lawyers and consumer advocates are demonizing algorithms any time a decision goes against a policy holder. Let's talk about them less.

How to Navigate Social Inflation

Facing increasingly complex claims, insurers must modernize, shift their cultures to prioritize efficiency and empathy, and seek legal reforms. 

1

Managing Loss Control With Location Intelligence

By combining historical aerial imagery, property condition data, and AI, insurers can optimize underwriting, inspections, and fraud reduction.

2

A Practical Approach to AI in Insurance

Insurers can use AI to solve specific problems without causing major disruptions.

3

AI in Insurance: Balancing Innovation and Caution

AI's potential to transform insurance clashes with the industry's risk-averse nature, creating a complex landscape for insurers to navigate.

4

Why Obesity Rates Won't Stop Rising

The government must partner with organizations and insurers to increase the availability of obesity medications.

5

How Business Rules Engines Can Slash Time to Market

The systems streamline the management of business rules, letting insurers adapt swiftly and efficiently without the need for intervention by IT. 

6

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